Privacy Statement

This Privacy Statement was published on August 1st, 2025.

At Wheatbelt Window Cleaning, we take safeguarding online privacy very seriously. Please read this statement carefully as it sets out what information we may collect from you, how we may use it, and your rights in respect of our use and the key details of our Privacy Policy.

Changes to our Privacy Policy because of changes in our organisation, legislation, or in our attempts to serve your needs better, will be published on our Privacy Statement.

Wheatbelt Window Cleaning is responsible for collecting, processing, storing, and safe-keeping personal and other information as part of providing a service and carrying out our regular business activities. Wheatbelt Window Cleaning is committed to protecting your personal information collected through our website at wheatbeltwindowcleaning.com.au or through direct interactions with you.

We manage personal information in accordance with the Data Protection Act and General Data Protection Regulations.

Any questions regarding our processing of personal data should be directed to us via email to: contact@wheatbeltwindowcleaning.com.

Scope

Our Privacy Statement governs any kind of processing where we are acting as a Data Controller or co-controller (including collection, use, transfer, storage, and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons. This Privacy Statement applies to our processing of data collected through any means, actively as well as passively, from persons located anywhere in the world.

We are guided by the following principles when processing data:

1. We will only collect data for specific and specified purposes; we will make it clear at the point when we request your information, what we are collecting it for and how we are going to use it;

2. We will not collect data beyond what is necessary to accomplish those purposes; we will minimise the amount of information we collect from you to what we need to deliver the services required;

3. We will collect and use your personal information only if we have sensible business reasons for doing so, such as contacting you with a newsletter or to provide you with an update in respect to our services;

4. We will not use your data for purposes other than those for which it was collected, accepted as stated within our Privacy Policy, or without your prior consent;

5. We will seek to verify and/or update your data periodically and we will accept requests from you for amendment of the data held;

6. We will apply high technical standards to make our processing of data secure;

7. Except otherwise stated, we will not store data in identifiable form longer than is necessary to accomplish its purpose or as required by law.

Information Collected

The information we may collect about you could include, but is not limited to:

1. Personal details

2. Lifestyle and social circumstances

3. Financial and business details

If we obtain special category data from you we will always get your consent first. We will make it clear at the point when we request your information, what we are collecting special category data for and how we are going to use it.

We will collect information from you when:

1. You sign up to our newsletter or mailing list

2. You download an opt-in

3. You contact us for information via our website or social media channels, by phone or email

4. You post on our social media channels, website, or blog

5. You work with us in a commercial capacity

We may use the information collected to:

1. Allow you to purchase one of our services

2. Send you our newsletters or provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes

3. Ensure that content from our site is presented to you in the most effective manner for you and your computer

4. Allow you to participate in the service you have chosen to do so

5. Notify you about changes to our service

By providing your personal information, you acknowledge that you have read and agree to this policy.

Information Collection and Storage

If you provide us with your email address it will be stored, along with your first name and surname via our email marketing software, ConvertKit. ConvertKit has its own privacy policy and will protect your data. You can find out more here: convertkit.com/privacy

Payments for purchases made are handled through Stripe: www.stripe.com/au/privacy.

We do not collect or store payment information.

We will never sell or share your personal information with third parties.

Legal Basis for Processing Your Data

The General Data Protection Regulation (GDPR) provides that processing of your data shall only be lawful if and to the extent that at least one of the following applies:

1. You have consented

2. For the performance of a contract

3. For compliance with a legal obligation which we must perform

4. To protect vital interests of yours or another person

5. It is in the public interest

6. It is in the legitimate interests pursued by us or a third party

We collect data for the purposes set out above. Data is managed to ensure that it is either erased from our system when it is no longer required for the purpose for which it was collected, retained for legal reasons, or minimised and retained.

Links From Our Site

Our site may contain links to and from other websites, and these are operated by individuals and companies over which we have no direct control. If you follow a link to any of these websites, please note that these websites have their own privacy and terms of use polices. We do not accept any responsibility or liability for these policies. We advise you to check the policies for third-party sites before you submit any personal data to the website.

Sharing with Third-Parties

We may share your information with trusted service providers solely to support the delivery of our services. These providers are required to comply with this Privacy Policy and relevant privacy laws. We do not sell your information to third-parties.

Marketing E-mails and Newsletters

Should you wish to unsubscribe from any marketing e-mails and/or newsletters that you have signed up for, you can do so via email at: contact@wheatbeltwindowcleaning.com or by clicking the unsubscribe link in the material that was sent to you. It may take 48 hours for this to become effective.

Access to Your Information

You have the right under the Australian Privacy Act to request access to your personal data. In certain circumstances, we may lawfully refuse access in accordance with the Act.

Corrections & Data removal

If any of your personal details are incorrect, outdated, or you wish to opt out of communications or request deletion of your information, please contact us directly or use links provided in some of the communication materials you receive from us.

Changes to Our Policy & Future Processing

We do not intend to process your personal information except for the reasons stated within this Privacy Statement. However, we do continually review our privacy practices and if we do change our processes this Privacy Statement will be amended and placed on our website at wheatbeltwindowcleaning.com/privacy

If you have any questions about how we are collecting, using, and/or sharing your personal information, you can contact us via email: contact@wheatbeltwindowcleaning.com